FCA Launches AutoPark “Customer Satisfaction Notification” Campaigns, Why no Recall?

About three weeks ago, FCA sent out a Customer Satisfaction Notification, alerting dealers “to enable” the AutoPark feature on 192,400 Model Year 2014-2016 Dodge Durango with rotary-style shifters. This follows a May campaign to “enable” the feature on in 281,790 RAM 1500 Pickup, Dodge Durango, and Chrysler 300 vehicles – all from the 2017 model year – and also with rotary-style shifters.

Tire Industry Declares End to Era of Recall Apathy

If one listened closely in the Sonesta Hilton Head Resort meeting room at the 2018 Clemson Global Tire Conference, one could hear the strains of Kumbaya, as the Tire Industry Association and the U.S. Tire Manufacturers Association announced a new alliance to address the longstanding problems of the tire recall system. They didn’t announce much else.

Fiat Chrysler’s Transmission Woes Continue

Last Friday, the National Highway Traffic Safety Administration opened a new probe into rollaway complaints from drivers of late-model Dodge Durango SUVs and Ram 1500 trucks equipped with Fiat Chrysler’s new rotary dial shifter. It follows on the heels on a rollaway investigation into FCA vehicles with a Monostable shifter, which concluded in June with a recall, and a high-profile death. Actor Anton Yelchin, famous for his portrayal of Pavel Chekov in Star Trek movies, died when when he was pinned by his 2015 Jeep Cherokee in the driveway of his home.

RMA Launches Feel-Good Tire Recall Database

Late last week, the Rubber Manufacturers Association launched online tire recall search tool, and The Safety Record asks: Why?

First, the RMA tire look-up website only contains tire recall information for its eight member companies, so recall information regarding all of the non-RMA made tires and tires that are imported and branded by U.S. distributors for sale here will not be in this database.

Software Promises and Perils

In May, Honda recalled some 2014-2015 Acura MDX 2WD and AWD, RLX and 2014 Acura RLX Hybrid vehicles, because its Collision Mitigation Braking System could incorrectly interpret certain roadside objects such as metal fences or metal guardrails as obstacles and unexpectedly apply the brakes. In October, Google and Volvo were demonstrating their driverless cars for journalists on two continents – the U.S.

A Bus Crash, Litigation, and a Surprising Result: Part II

Editor’s Note: A Bus Crash, Litigation, and a Surprising Result is a complex and extraordinary story involving crash deaths, corporate malfeasance, regulatory gaps and litigation that produced significant results – not just for the plaintiffs, but for public safety. Given the length necessary to do this story justice, The Safety Record has decided to publish it in two parts.  Following is Part II

 

The Wrong Fix for the Broken Recall System

Last month, Senators Ed Markey and Richard Blumenthal proposed new legislation that would link car registrations to completing recall repairs. The Repairing Every Car to Avoid Lost Lives (RECALL) Act threatens state DMVs with the loss of five percent of its federal highway funds if they don’t add to their duties checking open recalls for every new and renewed auto registration, and adds to the responsibilities of consumers getting recall repairs done to be properly registered.

Behind the Honda $70 Million Fine

Honda had its turn on the ducking stool yesterday. The Japanese automaker, which had previously disclosed that a data entry glitch led to a failure to report some 1,729 death and injury claims to the National Highway Traffic Safety Administration’s Early Warning Reporting system, got held underwater until it agreed to pay $70 million in fines.  

Improving the Recall System for the 21st Century

Well, here we are again. Another vehicle defect crisis, another round of Congressional hearings, this time only months after the GM and NHTSA were taken to task for allowing the ignition switch defect to spiral out of control.  This time the Senate delves into the Takata airbag inflator defect, another agency-assisted hazard that has been festering for more than a decade. Today’s Roman circus is entitled “Examining Takata Airbag Defects and the Vehicle Recall Process.” 

ABC Exposes Broken Tire Safety System

Yesterday, ABC’s Nightline and Good Morning America took two issues that Safety Research & Strategies has been chipping away at for a decade, and gave them big play: the broken tire recall system and tire age. Producer Cindy Galli and investigative reporter Brian Ross, working with reporters at local ABC affiliates, bought recalled and very old tires, told victims’ stories and skewered the Rubber Manufacturer’s Association.

The stories raised a number of key issues:

• The tire recall system doesn’t work: Recalled tires aren’t always caught by retailers and there is no quick, easy or efficient way for any consumer or tire technician to check the recall status of a tire.
• Aged tires are sold and put into service unknowingly because the date code is buried in the Tire Identification Number, and expressed in a non-standard format. Tire age recommendations by vehicle and tire makers are not well known to service professionals or consumers.
• The tiremakers’ trade group, the Rubber Manufacturers Association (RMA) has conceded that the tire recall system does need improvement, but continues to maintain that tire age has no bearing on safety, and has fought off regulations to keep old tires off the road.

ABC highlighted the National Transportation Safety Board’s first tire safety investigation into a February crash that killed two and injured seven members of the First Baptist Church in New Port Richey, Florida, when a two-year-old left rear recalled BF Goodrich tire suffered a tread separation. The tire had been recalled in July 2012. The NTSB is also investigating a second fatal incident involving an aged tire. With its investigative powers and advisory role to other regulatory agencies on safety policy, the NTSB’s recommendations have the potential to be a game-changer. Will the National Highway Traffic Safety Administration listen?

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