NHTSA Wobbles to Congress on Shaky Jeep Issue

The YouTube videos say it all: a Jeep Wrangler vibrating so intensely, a bystander can see the front wheels plainly shimmy. Inside the vehicle, another Wrangler owner demonstrates the steering wheel shaking with such force that the driver has a death grip to keep control of the vehicle, but don’t worry, NHTSA told two U.S. Reps., it’s not a safety hazard.

Hapless Wrangler owners have dubbed it the “Jeep Death Wobble,” and some journalists who have reported on the phenomenon have been more than happy to give this snappy name some play. The problem caught the attention of Rep. Henry Waxman, ranking member of the House Energy and Commerce Committee and California Rep Anna Eshoo, who last week released a letter they wrote to Chrysler CEO Sergio Marchionne, urging the company to do more to educate consumers and dealers alike about the problem and its remedies:

“Chrysler should undertake an outreach campaign to its customers, such as a Customer Satisfaction Campaign, to notify Jeep owners of the risk of the "wobble" condition, also described as a "vibration" or "shimmy," and the possible methods for repairing and preventing the problem. Such a notification could alert owners to the existence of Technical Service Bulletins (TSBs) that advise dealers how to diagnose and make repairs to address this issue, emphasize the degree to which aftermarket modifications might affect or exacerbate the wobble problem, and advise customers how to stop the wobble if they experience it while driving.”

Apparently the five Technical Service Bulletins that Chrysler already issued relating to the problem were not enough. And apparently, Waxman and Eshoo turned to Chrysler, because the National Highway Traffic Safety Administration had already turned them away.

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