Toyota: A Series of Unfortunate Chapters

On a sunny June day, Kathy Ruginis, of Bristol, RI, had a low-speed Unintended Acceleration event in a 2010 Corolla, as she attempted to park. The car had already been remedied under the floor mat entrapment and sticky accelerator recalls, and presumably was as safe as a babe in its mother’s arms. Ruginis was making a slow, right hand turn to ease into the parking space; her foot was on the brake, when the vehicle surged forward and crashed into an unoccupied parked Jeep in front of it. Fortunately, only the Toyota and the Jeep were injured.

Kathy’s husband Bob, an electrical engineer with 35 years’ experience in embedded software and hardware design, wanted an explanation. And Toyota had one. After a June 24 physical inspection, a test drive and a download of the Corolla’s Event Data Recorder (which Toyota requested be performed), Toyota sent Bob and Kathy a letter, which basically said: we jiggled your pedal, we wiggled your floor mat, and we drove your vehicle for an exhaustive 16 miles. There’s nothing wrong with your car. So sorry. Goodbye.

Missing from that July 9 ding letter? Any mention of the EDR download, which showed pretty clearly that something was definitely wrong. According to the five-second pre-crash snapshot, just before the Corolla struck the Jeep, the brake was on, the accelerator pedal was untouched, but the speed and the engine RPMs doubled just before the crash. Get that? Brake on. Accelerator pedal off. Speed doubles.

Today, the Bristol Rhode Island couple filed a defect petition to the National Highway Traffic Safety Administration asking it to investigate low-speed surges in Toyota Corollas from the 2006-2011 platform. They also sent a follow-up a letter to the Independent Monitor, a position created by the March Deferred Prosecution Agreement that closed the criminal investigation into Toyota’s lies about its Unintended Acceleration problems. The Ruginises have requested that attorney David Kelley investigate whether Toyota has already begun to violate the terms of the agreement, which deferred prosecution for three years, in exchange for Toyota pleading guilty to one criminal count of wire fraud. The settlement, struck after a four-year probe, allows Toyota to merely pay its way out of the mess, as long as it stops lying to everyone about the safety of their vehicles.

Apparently, some habits are hard to quit.

In his letter to the Special Monitor, Ruginis pointed out that Toyota could not have concluded that nothing was wrong with the Corolla and that there were glaring discrepancies in what the company was saying privately to him, but publicly elsewhere. Here’s the wind-up:

  • "Toyota’s physical inspection showed that our unintended acceleration crash was not caused by floor mat entrapment or a sticking accelerator pedal; therefore Toyota’s solutions to the unintended acceleration problem by launching the sticky pedal and floor mat entrapment recalls have not been “effective and durable.”
  • Toyota has not identified the root cause of our crash; therefore the company cannot conclude that “the incident was not the result of any type of manufacturing or design defect.”
  • A vehicle that accelerates suddenly, without the driver’s input is an unsafe vehicle; therefore, in our case, Toyota did not stand behind “the safety and quality” of this vehicle.
  • In denying our claim, Toyota misled us by specifically excluding the one important piece of evidence that was unfavorable to the company’s position, but one the company has publicly proclaimed its great faith in. Toyota cherry-picked the data to claim to conclude there was no problem.”

And here’s the pitch:

“Concealing a safety issue and making misleading statements to an individual customer may not rise to the same level of chicanery as lying to a Congressional inquiry, or NHTSA investigators, or the Department of Justice. But, I have done a great deal of reading about the history of this issue, and, at its essence, what Toyota did to me is no different than what it did to thousands of other customers, and to those governmental entities over a span of over a decade – ignoring problematic data to make it look as though there is no unintended acceleration issue, making definitive statements about root causes without adequate investigation; making public promises of integrity while privately practicing deceit; and employing every means at its disposal to limit its liability of what appears to be a difficult-to-resolve technical issue, at the expense of the customer’s safety. In other words, I see that nothing has changed.”

Toyota Misery Has Plenty of Company

On June 24, as a Toyota engineer was combing the Ruginis Corolla allegedly looking for the root cause of the crash, The Safety Institute, a non-profit research and advocacy organization, released its first quarterly Vehicle Watch List on emerging – or in some cases, continuing — safety defect trends by vehicle make, model year, and alleged defect. Of the 15 vehicles on the list, Toyota Camry vehicles with speed control complaints occupied six positions – more than a third. The six model years, occupying the 7th, 8th,9th, 11th, 12th, and 14th positions on the list are, respectively, MY2007, MY2009, MY2005, MY2004, MY2008, and MY2014.

The Watch List uses publicly available data such as NHTSA consumer complaints, and manufacturer reported Early Warning Reports on deaths and injuries and the Fatality Analysis Reporting System (FARS),  and employs “peer-reviewed analytic methods to identify emerging motor vehicle safety defects that merit additional engineering and statistical review,” according to a TSI press release.

For example, recently, Boyd Martin, a mechanical engineer based in Braintree, Mass., reported two low-speed surge events in his wife’s 2011 Camry that resulted in property damage crashes. His wife is a cautious driver, Boyd said, who had only put 10,000 miles on the car. Both incidents took place in the parking lot of his company. The first occurred on July 9th; the second occurred on July 23. In both cases, Sylvia Martin was slowly maneuvering into a space, when the Camry surged forward “at full throttle,” hitting a stockade fence. After the second event, the Camry was towed to the body shop for repair. According to Sylvia Martin’s written account: “A short time later Ray called my office and told my husband that as the truck driver was taking the Camry off the flat-bed truck the driver started the engine to move the car to parking lot. The car engine raced and bolted forward. Fortunately he was able to push hard enough on the brakes to stop the car before there was further damage.”

“About an hour after he gave us that call, that’s when we started to look into it on the Internet, and began to realize that we were not alone.”

Boyd Martin says that Toyota has inspected the vehicle, but has made no conclusions yet; he is still waiting for Toyota to release the results of his EDR download. He wasn’t expecting much.

While the Corolla did not make the Watch List’s top 15, Ruginis identified plenty of similar complaints in the NHTSA data – low speed surges, many of which occurred when the driver was braking and many that caused crashes. In his defect petition to NHTSA, Ruginis pointed out that the agency’s so-called most thorough examination ever, identified low-speed surges as the most prominent UA scenario, yet one which it had never investigated. From the agency’s 2011 Toyota UA report:

Further review of the stationary and low speed incidents (combined) found that parking lot entry and exit accounted for the largest share of these incidents (40% of VOQs 64% of crashes. Many of the parking maneuver narratives reported incidents characterized by high engine power either after the driver applied the brake or immediately after shifting the transmission.”

Ruginis’s own review of NHTSA complaints by owners of 2006-2010 Toyota Corollas found 163 reports in which the driver experienced a surge at low speed or no speed; 99 drivers mentioned that the brakes were already depressed when the surge occurred or the surge occurred when the brakes were depressed; 83 incidents resulted in crashes.

The NHTSA complaint data mirrors what’s happening in the insurance subrogation field, says Dennis Lyons, of SD Lyons Automotive Forensics in Seekonk, Massachusetts. Lyons, who regularly conducts forensic inspections, says that his inspectors noticed an uptick in Toyota UA crash cases “well before it hit the front page,” immediately after the company introduced its drive-by-wire electronic throttle control system.

“The common denominator was parking or low-speed maneuvers — either pulling into the coffee shop or through the coffee shop,” he says. Lyons estimated that Toyota vehicles accounted for 36 percent of these types of cases that pass through his business; the next closest manufacturer accounted for 8 percent of those cases. “It’s my opinion that there is something definitely wrong, something abnormal about the frequency of Toyota UA issues compared to other manufacturers.”

Toyota EDR: Friend or Foe?

Normally, in all things Unintended Acceleration, the BS flows from Toyota to NHTSA, so everyone’s got their story straight. This time around, the agency and its “regulatory partner” apparently didn’t have enough time to consult.

Toyota responded to one reporter’s questions about the significance of the EDR data with:

“This data supports our conclusion that this was not a sudden unintended acceleration event but a collision that resulted from late braking, which is not unique to drivers of Toyota vehicles.”

NHTSA looked at the same data and said that because the various data points are not synchronized, the driver could have been touching the accelerator pedal in the millisecond between the one-second snapshots of data – this was most likely a case of dual pedal application.

So it’s definitely a case of late braking – so why, if the driver was braking, didn’t the vehicle speed drop? Why did it double?

Or, it’s definitely a case of dual pedal application – so why did the EDR show that nothing ever touched the accelerator pedal?

The Safety Record showed the readout to a prominent EDR expert who laughed at both explanations. Toyota has never been able to duplicate a UA during a test drive – it’s really hard to do. So, that portion of the inspection is pretty much for show, he said. As for the EDR data: “The vehicle was basically at idle and the ‘late’ braking would not have resulted in a speed surge.” He was similarly unimpressed with NHTSA’s fancy footwork. While technically correct, he allowed, “the sheer probability of that happening and not being recorded in either the current, prior or later snapshot is so remote that it really is a cop out on their part.”

Bob Ruginis said he was “flabbergasted,” when a Toyota representative told him that the EDR readout was ignored in determining that the incident was not the result of a manufacturing or design defect. “It was not logical to me,” he said. “My thoughts were: they’re not looking at it because it doesn’t show what they want it to show. If they looked at it and came up with an idea that supported them they would have put it in.” Toyota’s current explanation, Ruginis speculated, seemed to be the result of a meeting where “they sat around and tried to figure out, okay what can we say? Of course, it’s all conjecture – which is what they do.”

This the-EDR-says-whatever-we-want-it-to-say is of a piece with the history of contradictory positions the pair have taken on the value of Event Data Recorder downloads.

In February 2010, Toyota spokesman Mike Michels told The Wall Street Journal: The device is a prototype and "is still experimental," said Toyota spokesman Mike Michels. "We have found anomalies in the data that are part of our development of the system. It is our position that it is not reliable for accident reconstruction."

In July 2010, George Person, a former head of NHTSA’s Recall (Mis-) Management Division, leaked to The Wall Street Journal the results of a preliminary report on Toyota EDR data, which purported to show that 60 percent of the incidents were the result of driver error. The data was rife with contradictions and inconsistencies; the sample incidents were assembled by convenience, rather than any scientific method. No seasoned crash investigator could conclude anything from these data – certainly not that Toyota electronics are exonerated.  Yet, the leak was framed as another strike against driver’s accounts of their own experiences: “The U.S. Department of Transportation has analyzed dozens of data recorders from Toyota Motor Corp. vehicles involved in accidents blamed on sudden acceleration and found that the throttles were wide open and the brakes weren't engaged at the time of the crash, people familiar with the findings said.”

By 2012, Toyota was publishing technical papers in SAE International, claiming:

For the three vehicle models tested, the Toyota EDR pre-crash data and other parameters were accurate when compared with the HS-CAN data or observations. Based on the testing and analysis performed for this study, the Bosch CDR readout tool for Toyota vehicles can increase the understanding of vehicle crashes and help advance safety research and investigations.

Toyota Quietly Settling Cases

In the post-Bookout verdict era, Toyota has been quietly settling death and injury claims alleging that an electronic defect caused the unintended acceleration crash. The Bookout case, our readers will recall, emanated from a September 2007 UA event that caused a fatal crash. Jean Bookout and her friend and passenger Barbara Schwarz were exiting Interstate Highway 69 in Oklahoma, when she lost throttle control of her 2005 Camry. When foot-braking would not stop her speeding sedan, she threw the parking brake, leaving a 100-foot skid mark from right rear tire, and a 50-foot skid mark from the left. The Camry, however, continued speeding down the ramp and across the road at the bottom, crashing into an embankment. Schwarz died of her injuries; Bookout spent two months recovering from head and back injuries.

In October, Toyota hastily settled the case –  hours after an Oklahoma jury determined that the automaker acted with “reckless disregard,” and delivered a $3 million verdict to the plaintiffs — but before the jury could determine punitive damages. The jury was persuaded by the testimony of two plaintiff’s experts in software design and the design process, Michael Barr and Jerome Koopman, who reviewed Toyota’s software engineering process and the source code for the 2005 Toyota Camry, and testified that the system was defective and dangerous, riddled with bugs and gaps in its failsafes that led to the root cause of the crash.

These confidential settlements are reportedly buttoned up to an unusual degree, attorneys say; they can’t breathe a word of their existences.

So, the government got paid, the lawyers got paid, the victims with the most egregious cases are getting paid. The only ones left hanging are the Toyota owners stuck with an unsafe vehicle that hasn’t ruined somebody’s life – yet.

Bob Ruginis has been designing software and hardware for 35 years, starting in 1977, at Chrysler, when microprocessors were a dazzling new automotive technology. He went on to work with embedded systems in applications ranging from military to toys, and teaching other engineers how to use them. He says he’s disturbed to learn that the automotive sector doesn’t use structured programming, relying instead on haphazard programming practices and multiple patches.

Ruginis was also a loyal Toyota fan, who spent his driving career buying new Toyotas and driving them until they died. But after fewer than 62,000 miles this Toyota – and the entire company – is dead to the Ruginis family.

Bob and Kathy Ruginis are still hoping that Toyota will do the right thing and compensate them for a vehicle they are afraid to drive, but cannot afford to park, and do not want to foist on some unsuspecting future owner. The Safety Record has heard this story many times, from drivers who are anguished by this moral dilemma.

“I want to get rid of it, but I don’t want to sell it to someone who will end up having a crash and get hurt because the car is unsafe,” he says. Bob and Kathy Ruginis approached NHTSA and Kelley because, Bob says, “I feel Toyota is hiding something and I don’t want to hear about people getting hurt or killed and not having done anything about it. Having some reasoning and some evidence to show something is happening — if we hadn’t sent those letters, it would really affect us. We have consciences.”

NHTSA Finally Tackles Rear Underride

One Ms. Marianne Karth of the Truck Safety Coalition and 11,000 signatories have succeeded where the Insurance Institute for Highway Safety – with all its fancy-pants testing – and the Canadians – with their much tougher standard – had failed, persuading the National Highway Traffic Safety Administration to initiate a rulemaking to upgrade the rear underride standard.

Earlier this month, the agency published a notice in the Federal Register announcing that it would issue two separate notices – an Advance Notice of Proposed Rulemaking on rear impact

guards and other safety strategies for single-unit trucks, and an NPRM on rear impact guards on trailers and semitrailers. Apparently, it was a May 5 meeting between the Coalition and Secretary of Transportation Anthony Foxx that turned the tide. The advocacy group presented their signatures and made the case that amendments to FMVSS No. 223, Rear Impact Guards, and FMVSS No. 224, Rear Impact Protection were long overdue.

IIHS got the typical cold shoulder NHTSA presents to outside suggestions. The announcement made no mention of the 2011 petition the IIHS submitted to “require stronger underride guards that will remain in place during a crash and to mandate guards for more large trucks and trailers.”  Spokesman Russ Rader says that the agency neither denied it, nor issued any official response.

“They told us they were working on it,” he says. “We’re glad that NHTSA is working to move forward in taking this first step.”

Three years ago, the IIHS didn’t gather signatures, but it did present lots of data to the data-driven agency. The Institute examined crash patterns leading to rear underride of heavy trucks and semi-trailers with and without guards, using the Large Truck Crash Causation Study, a federal database of roughly 1,000 real-world crashes in 2001-03.  It found that underride was a common outcome of the 115 crashes involving a passenger vehicle striking the back of a heavy truck or semi-trailer. Only 22 percent of the crashes didn’t involve underride or had only negligible underride, which they indicated was consistent with prior studies.  The study noted that “In 23 of the 28 cases in which someone in the passenger vehicle died, there was severe or catastrophic underride damage, meaning the entire front end or more of the vehicle slid beneath the truck.”

IIHS also performed a series of crash tests to assess the efficacy of various underride guards under different crash speeds and configurations (head-on and off-set) to determine what types of failures occurred.  The IIHS used the Chevy Malibu, a sedan with a high crash-test rating, as the bullet vehicle and trailers that were certified to Canadian and U.S. requirements as the targets.  Canadian requirements, required since 2007, are more stringent than the U.S. for strength and energy absorption.  In general the testing found significant performance differences between U.S. and Canadian guards – the Canadian guards performed significantly better.  The testing also revealed fundamental weaknesses in the attachments which don’t have to be tested as a whole system. 

In addition, IIHS pointed out that there were significant regulatory gaps allowing some heavy trucks to forgo guards altogether and if they are on trucks exempt from the regulations, the guards don’t have to meet 1996 rules for strength or energy absorption.

That petition followed a NHTSA November 2010 study showing that the guards were not very effective in preventing fatalities or serious injuries from rear impacts to tractor trailers. The study, conducted as part of the agency’s evaluation of Federal Motor Vehicle Safety Standards 223 and 224, used state crash data from Florida and North Carolina, showing a slight – not statistically significant – decrease in fatalities and serious injuries to occupants in a rear-impact crash with a tractor trailer. The agency noted, however, that the sample size might have been too small.

Rear guard protection has been a federal requirement since 1952, when the Bureau of Motor Carriers of the Interstate Commerce Commission required heavy trucks, trailers, and semitrailers to be equipped with a rear-end protection device designed to help prevent underride. The regulation contained no specifics as to the device’s efficacy, but merely required the guard to be “substantially constructed and firmly attached.”  In 1967, the Federal Highway Administration, attempted to begin a rulemaking to require a rear underride guard for trucks, buses and trailers, but industry fought off any substantive upgrade to the regulations for 44 years. In 1996, NHTSA published a final rule establishing two Federal Motor Vehicle Safety Standards (FMVSS) – 223, Rear Impact Guards, and 224, Rear Impact Protection. FMVSS 223, the equipment standard, specified strength requirements and compliance procedures for rear impact guards on semitrailers. FMVSS 224, the vehicle standard, specified mounting instructions and location specifications for those guards.

The agency has done little to improve the rule since.

The IIHS, which has been advocating for a better rear underride standard for decades, has launched a series of research projects that have ranged from determining the scope of the problem to developing a new underride guard. Last March, the Institute published the results of its latest round of testing

The IIHS has continued its research into effective underride prevention. In 2013, the Institute published the results of further testing it performed –also using a 2010 Malibu as the bullet vehicle, striking a parked truck at 35 mph in three overlap modes: 100 percent, 50 percent and 30 percent.

All eight guards successfully prevented underride, including one from Hyundai Translead, whose earlier model failed a full-width test by IIHS. In the second test, in which only half the width of the car overlapped with the trailer, all but one trailer passed. However, when the overlap was reduced to 30 percent, every trailer except one from the Canadian manufacturer Manac failed. Manac sells dry van trailers in the U.S. under the name Trailmobile. The Institute uses a 30 percent overlap for the most challenging underride test because it is the minimum overlap under which a passenger vehicle occupant's head is likely to strike a trailer if an underride guard fails.

 

“We’ve been told that five of the major trailer manufacturers have upgrades in the works that they are doing voluntarily, and we are hoping to test those upgrades as soon as they are available late this year or early next year,” Rader says. “Manufacturers have indicated the changes they made were not expensive and did not add a substantial amount of weight. It’s not a difficult task to make guards tougher.”

 

NHTSA to Initiate Consumer Awareness Campaign on Tire Age – No Standard Needed

NHTSA to Initiate Consumer Awareness Campaign on Tire Age – No Standard Needed.    

No surprise that NHTSA isn’t going to regulate tire age – but now that agency plans to initiate a consumer awareness campaign about tire aging after years of research data showing that aging can present a safety problem particularly in the high heat states.

NHTSA has (again) announced that it will not create a safety standard based on tire age.  In a recently released report NHTSA stated “At this time, the agency does not believe it is necessary for motor vehicle safety to add a tire aging requirement to its light vehicle tire standard.”  The basis for this decision was that revised safety standards promulgated following the passage of the TREAD Act in 2000 made tires more robust.  The agency also claimed that “light vehicle tires are performing better on the road as reflected in our most recent crash data” and that “TPMS (tire pressure monitoring system) on light vehicle tires since 2007 has helped alert consumers to underinflation that is also known to degrade tires faster.”

This comes as no surprise to veteran NHTSA watchers and those who have followed the tire age debate during the past decade. 

“The real problem associated with aged tires and aged tire failures is rooted not in the lack of a new test regimen, but in the tire labeling and manufacturers unwillingness to adequately educate dealers and motorists about when tires should be removed from service” said Sean Kane, President of Safety Research & Strategies, a long-time advocate for addressing tire aging hazards. 

It is undisputed that tire age is a factor in tire safety.  NHTSA research data has shown for years that tire aging can present a safety problem particularly in the high heat states.

In November 2004 Safety Research & Strategies petitioned NHTSA to initiate rulemaking to require a consumer-friendly date of manufacture molded into tire sidewalls and requested a Consumer Advisory. SRS’ petition requested that tire labeling rulemaking commence separately from the tire performance standards.  The agency denied this petition and the result was the continuation of an antiquated and unknown date code buried in the Tire Identification Number (TIN).  SRS reiterated its request in 2006 for the issuance of a Consumer Advisory when NTHSA was modifying the TIN requirements.  In a 2012 submission to NHTSA, SRS again asked for a requirement that tire manufacturers use a non-coded date of manufacture, mounted on both sidewalls so that consumers can easily determine the age of a tire and follow the age recommendations of auto and tiremakers. The agency did neither an advisory nor rulemaking on labeling and again allowed the industry to continue with a virtually indecipherable code to the dis-benefit of consumer safety. 

Nearly 20 years ago, automakers, such as Toyota and Volkswagen, first acknowledged that tires have limited service life – regardless of use or tread depth and that aged tires increased the risk of failure. In their 1990 owners’ manuals, foreign automakers warned motorists against the use of tires older than 6 years.  These advisories followed studies published in Germany in the late-1980s that found a disproportionate number of tire failures in tires older than 6 years.  Throughout that decade, tire age notices spread to many other vehicle manufacturers’ manuals, but the issue received little attention until federal investigations into the ATX and Wilderness tires showed that they were more likely to fail after several years in service. In the last few years, tiremakers Continental, Michelin, Bridgestone-Firestone, Yokohama and Cooper have also acknowledged that tires have limited service life and have issued Technical Bulletins specifying that all tires should be removed after 10 years regardless of the remaining tread depth. The bulletins also advised consumers to have their tires inspected annually once a tire reaches 5 years old.  Vehicle manufacturers and some tire associations have taken a stricter approach, recommending tire replacement after 6 years, regardless of tread depth. 

These guidelines are fairly useless without a fundamental change to the way a tire’s age is discerned. If you can’t find or understand the code, how will you know how old your tire is? The non-coded date of manufacture and the difficulty in locating the TIN hamstrings any conscientious consumer trying to follow them.

Aged tires, with acceptable tread and no significant visible signs of wear, find their way onto vehicles in a variety of ways: little or unused spares are rotated into service, consumers purchase used tires or buy a “new” tire that may have been sitting in inventory for 10 years, or consumers keep an old tire on a little-used vehicle.

This lack of visual indicators accounts for the continuing hazard of aged tires to consumers and service personnel, regardless of industry warnings and recommendations. It also underscores the need for a quick and easy way to determine a tire’s age. Consumers and service providers can’t adhere to safety guidelines, unless the tire age is readily accessible and understandable. Instead, they are left to decode the 11- or 12-symbol alphanumeric TIN. 

The result: Preventable death and injury crashes. SRS has provided NHTSA with a steady stream of catastrophic failures of tires that appear serviceable but have internal material degradation due to age and heat.  For their part, the manufacturers have settled hundreds of cases involving death and injury.  

Last year NHTSA’s Dr. Merisol Medri’s SAE presentation (click here for a copy) cited the following:

“Based on analysis of data from 2005-2007 including databases (NMVCCS, GES, CDS), 90 fatalities and over 3,200 injuries occurred annually as the result of crashes that were probably caused by tire aging or where tire aging was a significant factor.”

While NHTSA’s taken its position on tire age rulemaking, the non-regulatory National Transportation Safety Board (NTSB) earlier this year announced its first tire safety investigation that will examine tire age and recalled tires (also the subject of recent ABC Nightline story).   

According to Sean Kane “the public are still at risk because they have little or no information about a mostly invisible hazard. The tire industry, vehicle manufacturers, and NHTSA recognize that tire age degradation presents a hazard – even on tires that have little use. It’s past time to give consumers the same level of awareness and the tools to protect themselves.” 

Litigating the Goodyear Way

Earlier this month, the Goodyear legal team was prepared to argue before a judge in the Philadelphia County Court of Common Pleas – in essence – that a 2007 Customer Satisfaction campaign to replace 400,000 P215/70R14 tries sold in the U.S. under 23 different names was confidential business information.

This assertion was never put to the test in court. But it’s another one of Goodyear’s litigation tactics designed to turn the discovery process into the two-dimensional version of a waterboarding. Delay, delay, delay. Deny, deny, deny. Goodyear is all about full-throated declarations about the non-existence of evidence and its legal team does not flinch in making them to a judge. In Walden v. Goodyear, Safety Research & Strategies obtained non-existent documents via garden-variety research methods and if you want to read them, click here.

The claim arose in Walden v. Goodyear, a case that involved the catastrophic failure of a Douglas Xtra Trac P215 70/R14. On July 26, 2010, Cynthia Eure was driving her van westbound on the Pennsylvania Turnpike, when her right rear tire suffered a tread separation. The vehicle departed the highway and rolled over.  Five-year-old Tashi Walden was ejected and died of his injuries; two other passengers in the van were injured, but survived. Eure’s failed tire was among those that are part of the customer satisfaction campaign. Continue reading

NHTSA’s Message to the Defense: Call Us Before We Call You

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This week, while heads were rolling out the doors of the RenCen (GM headquarters) in downtown Detroit, the Chief Counsel of the National Highway Traffic Safety Administration was laying down the law for defense lawyers at a Chicago legal conference.

Amid the presentations at the American Conference Institute’s 7th Annual Summit on Defending & Managing Automotive Product Liability Litigation devoted to defeating class-actions, the liability of autonomous cars and one of our personal faves –tire aging (with a shout-out to SRS’ Sean Kane!), was a warning from the government.

First, Chief Counsel O. Kevin Vincent lulled them with a feel-good “rah-rah-ree” paean to industry. And then, he made the hair on the back of their necks rise: A manufacturer’s obligation to report a defect within five days of its discovery is the law, and after a long hiatus from doing its job, NHTSA intended to take “an aggressive stance” in enforcing it.

The first offense line in the discovery of a defect was not the Office of Defects Investigation, Vincent said. It was the manufacturers themselves.

“We don’t have analysts, but your clients do. You all have ability to find these defects,” he said.

A manufacturer cannot delay a defect finding, while a safety problem meanders through an internal process involving multiple committees. It cannot hide its knowledge behind a wall of attorney work product and attorney-client privilege. It cannot wait until it’s gotten the supply chain ready to implement the recall.

And it better not wait until after it settles a plaintiff’s case for big bucks. The TREAD Act obligated NHTSA to “follow up on civil litigation that sends up red flags,” he said.  And they’d be looking for signs of foot-dragging in large civil litigation settlements. Not right away, certainly. Civil actions take years, he said. (This gives the safety problem plenty of time to fester.) How much of a settlement was enough to catch NHTSA’s attention? Vincent wouldn’t name a figure. Continue reading

ABC Exposes Broken Tire Safety System

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Yesterday, ABC’s Nightline and Good Morning America took two issues that Safety Research & Strategies has been chipping away at for a decade, and gave them big play: the broken tire recall system and tire age. Producer Cindy Galli and investigative reporter Brian Ross, working with reporters at local ABC affiliates, bought recalled and very old tires, told victims’ stories and skewered the Rubber Manufacturer’s Association.

The stories raised a number of key issues:

• The tire recall system doesn’t work: Recalled tires aren’t always caught by retailers and there is no quick, easy or efficient way for any consumer or tire technician to check the recall status of a tire.
• Aged tires are sold and put into service unknowingly because the date code is buried in the Tire Identification Number, and expressed in a non-standard format. Tire age recommendations by vehicle and tire makers are not well known to service professionals or consumers.
• The tiremakers’ trade group, the Rubber Manufacturers Association (RMA) has conceded that the tire recall system does need improvement, but continues to maintain that tire age has no bearing on safety, and has fought off regulations to keep old tires off the road.

ABC highlighted the National Transportation Safety Board’s first tire safety investigation into a February crash that killed two and injured seven members of the First Baptist Church in New Port Richey, Florida, when a two-year-old left rear recalled BF Goodrich tire suffered a tread separation. The tire had been recalled in July 2012. The NTSB is also investigating a second fatal incident involving an aged tire. With its investigative powers and advisory role to other regulatory agencies on safety policy, the NTSB’s recommendations have the potential to be a game-changer. Will the National Highway Traffic Safety Administration listen? Continue reading

Melton Family Charges GM with Fraud; Asks for Sanctions

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The parents of Brooke Melton, who died in March 2010 crash caused by a well-known ignition switch defect, returned to a Georgia state court, charging General Motors with fraudulent concealment and perjury in the civil liability case that was settled in September. And, just for good measure, they’ve filed a sanctions motion, via their attorneys Lance Cooper and Jere Beasley for discovery abuse and spoliation of evidence.

The Melton case has unleashed a world of hurt on General Motors – an investigation by the National Highway Traffic Safety Administration, Congressional oversight, class action lawsuits and general opprobrium. The company knew for nearly a decade that a loose ignition switch in six models – including the 2005-2007 Cobalt – could move from the “Run” to “Accessory” or “Off” position, turning off the power steering, anti-lock brakes and disabling the airbags, before recalling 1.6 million vehicles in North America. At least 13 deaths have been linked to the defect. The decade-long narrative of what GM knew, when it knew it, how it responded to the problem – or not – included the revelation that one of the obstacles to pinpointing the defect was a design change to the ignition switch that GM originally blamed on the supplier, but no change in the part number – a huge No-No.

In the face of a document showing that the Cobalt’s lead design engineer Ray DeGiorgio signed off on the new ignition switch without assigning a new part number, GM has since admitted that he may have lied under oath. Continue reading

Markey Calls for NHTSA Transparency

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Documents released Wednesday by Massachusetts Senator Edward Markey show that Wisconsin State Police came up with the same two-and-two as NHTSA’s Special Crash Investigation team during its 2007 investigation of a 2005 Chevy Cobalt crash that led to two deaths.  Too bad neither NHTSA nor GM thought they added up to four.

On October 24, 2006, Megan Ungar-Kerns, 17, was at the wheel of her 2005 Cobalt, returning from a trip to Walmart on a rural Wisconsin highway, when her vehicle suddenly drifted off the roadway at about 60 mph. The Cobalt hit a raised driveway and sailed through the air about 60 feet, before striking a telephone pole and two trees. The trio was not wearing their seatbelts and no airbags deployed. Natasha Weigel, 18, and Amy Lynn Radebaker died of their injuries. Ungar-Kerns survived with permanent injuries.

A crash investigation report issued by the Wisconsin State Police in February, noted the October 2006 GM Technical Service Bulletin about inadvertent power loss due to the ignition switch moving from the run to accessory position. They determined no other cause of the crash:

“The two front seat airbags did not deploy. It appears that the ignition switch had somehow been turned from the run position to accessory prior to the collision with the trees,” the report stated.

Markey released it and a few other documents that GM submitted to NHTSA, as part of the Death Investigation (DI), during a transportation appropriations hearing held by the Committee on Commerce, Science and Transportation. DOT Secretary Anthony Foxx was the sole witness. The report didn’t add much new to the known narrative, but spotlighted legislation he has sponsored with Connecticut Senator Richard Blumenthal requiring manufacturers to submit more detailed information to NHTSA in the event of a fatal crash.

The Early Warning Reporting System Improvement Act “would require NHTSA make the information it receives from auto manufacturers publicly available in a searchable, user-friendly format so that consumers and independent safety experts can evaluate potential safety defects themselves,” according to a Markey news release. Continue reading

EWR: Elective Warning Reports – When Manufacturers Don’t Report Claims

Last week was a case of déjà vu all over again, to quote Mr. Yogi Berra, as NHTSA, and one of its “regulatory partners,” General Motors, faced their Congressional interlocutors, for the second performance of Safety Accountability Theater since 2000, when Congress passed the Transportation Recall Enhancement, Accountability and Documentation (TREAD) Act. Fourteen years ago, it was the Ford Explorer/Firestone tire fiasco that set all those hands a-wringing. Five years ago, it was Toyota Unintended Acceleration. Now, its GM ignition switches.

These come-to-Jesus gatherings were supposed to be obviated by the creation of the Early Warning Reporting (EWR) system. A major component of the TREAD Act, EWR requires manufacturers to submit reams of death, injury, property damage, warranty and other data to the government on a quarterly basis. It’s an honor system that depends on truthful reporters.

More than a year ago, SRS discovered three death and injury claims that had not been reported through EWR, and sought out NHTSA to confirm this apparent lapse and determine NHTSA’s policy toward manufacturers that did not submit reportable injury claims. As is usually the case when we try to help our favorite federal agency, SRS got crickets. And, as is usually the case in that circumstance, we submitted a Freedom of Information Act request to find out what they did about the information we gave them, and the agency’s policy for ensuring that reportable claims were getting into the system.

As is usually the case, NHTSA said that it had practically no information to share. As is usually the case, SRS called B.S. filed an appeal, and when that failed, took it to the U.S. District Court. And, as is usually the case, NHTSA found more responsive materials.

Last week, U.S. District Court Judge signed a Settlement Agreement between SRS and the DOT in which the government paid our legal fees. As is usually the case. Continue reading

The GM Hearings – Our Take

Missouri Senator Claire McCaskill opened the second day of hearings into the General Motors ignition switch defect and the National Highway Traffic Safety Administration’s response to the issue by forging the strongest ties yet between the revelations that GM had hidden the defect for years and the civil litigation system.

McCaskill repeatedly (along with other U.S. senators and representatives yesterday and today) acknowledged the public debt to Lance Cooper, the Marietta, Georgia lawyer who represents the family of Brooke Melton, the 29-year-old woman who died in 2010 when the ignition module of her 2005 Cobalt slipped into the accessory position as she drove along Highway 92 in Paulding County, Ga. Melton’s Cobalt skidded into another vehicle, and Melton died of her injuries in the crash. Cooper’s dogged pursuit of GM materials through the discovery process showed that GM knew about the problems for years before launching a recall that only covered some of the affected models.

The ensuing avalanche of press led to a larger recall, and a government probe, and the April hearings.

But before the crush began, Cooper formally requested that NHTSA open a Timeliness Query, based on everything he had learned. And, it’s a good thing that McCaskill gave Cooper some credit, because to this day, NHTSA has not acknowledged his letter in any way. Not a phone call, not an email, not a letter. The bubble. Continue reading